Impactful Social Scheduling
Through two layers of governance, we set social media schedules that align select content with select audiences at the most impactful time of day. In addition, our Social team monitors accounts in real-time as posts, tweets, blogs, infographics and videos are being released, in order to provide live brand response, direct customer service inquiries, or detect crisis issues before they spread.
Live Social Engagement and Governance
One of GEM’s most effective social media services is live engagement. Our Social team designs and distributes promotional contests with 24/7 live-interaction, making brands come alive on their social networks. In addition, we offer live-response monitoring in case customer service or crisis management issues arise.